Van Houtten's Palm

Nephrosperma vanhoutteanum

Nephrosperma vanhoutteanum

Hardiness: USDA Zone 11: above 40° F

Sun Exposure: Sun to Partial Shade

 

    

   Shipping    

We ship via USPS Mondays-Wednesday with Delivery confirmation.

  All plant materials are required by LAW to inspected and certified by USDA prior to export Hawaii to the US Mainland.

 After Inspection, USDA stamps released for export Hawaii to the US Mainland. All items are delivered to USDA Inspection Station at Honolulu International airport.

Last and usually least is USPS postage (shipping).

 

   Payment

            We accept online payments only through PayPal, Cash payments are only acceptable for in-person payments and cash-on-delivery (COD). Cash payment can not be sent through the mail.

      Please only one Paypal payment. Multiple paypal payments are NOT eligible for discounts.

        We will ship once a week - ON or BEFORE WEDNESDAYS, because of the special stamps needed to ship plants and cuttings to you.  This can only be done at the Dept. of Agriculture.  If payments are not met before that MONDAY, your items will be shipped the following week and lose the combined discount opportunity.

         Non-paying bidders may receive negative feedback and will be reported as an unpaid item to eBay.

  

Payment must be received within 4 days of the auction ending. 

 

         As each order is packed and prepared separately you will pay the quoted S/H charges individually per item. If you buy the same species in that item it does calculate out the discount (i.e.: additional item $7.61). My stores' combined shipping is built in for same items rather than a varied selection. S/H includes postage, USDA certification and inspection, proper packing and delivery to Airport for prompt delivery. I can't really change any of these. If you want one of this and one of that, it is hard to discount much as each different species requires it's own prep, packing, then at USDA each has to be unwrapped and inspected then repacked. USDA requires me to clean and prepare every last piece before we drive them to the Inspection Station on the other side of the island. It takes my wife and I, a day to pack items and get ready to ship. The whole next day we drive around the island and get inspected (2-3 hours), then drive to the Airport Post Office to drop off. It takes the same work with the same type item if you can understand.

 

Please Do NOT email me a week after potting your plant, and make a claim it arrived damaged. From delivery confirmation, you have only 48 hours from delivery confirmation to make any claim.

 

All claims need to be supported with Photos of the damaged plant(s) as packed/unpacked, the box if damaged, the packing materials and any documents. I am very reasonable and understanding, anything can happen to small plants in transit.

The expense to send it to you is most of your payment. To send any replacement(s), I try to piggy back with your next order.

Replacement is not an option for CUSTOMS SEIZURE.

my dog Taz will fetch your email to me

If you are dissatisfied with the item, please contact me   

before leaving a negative or neutral comment.

I want you to be satisfied.

Mahalo iâ `oe no ke kipa `ana mai. E kipa mai hou!

Rare Palm Seeds

Fresh Highest Quality

         Seller warrants seed to be of the variety and quantity advertised. Safe delivery is guaranteed and seeds lost or damaged during shipment will be replaced at seller's expense. Claims must be made within 7 days of shipment. All other replacements, refunds, returns and exchanges will be made at the sole discretion of the seller.

  Seed is a live product which depends on many important related grower skills such as proper planting time, seed depth, type of soil, irrigation, proper use of fertilizers, weed controls, fungicides, insecticides, disease free soil, and reasonable weather conditions during the growing period. Germination is affected by such factors as temperature, moisture content, light intensity and contamination of planting media. These factors are totally out of the seller's control and are the buyer's responsibility and risk. Consequentially, the seller cannot unconditionally guarantee seed to perform properly regardless of conditions or the buyer's methods or mistakes.