eBay Return Policy
If you need to return an item, be sure to follow these item condition guidelines.
For details on the seller's return policy (including how long you have to return an item, who pays for return
shipping, and restocking fees), check the Return policy section of this listing.
From delivery confirmation, you have only 48 hours from delivery confirmation to make any
'Arrived Damaged' claim.
All claims need to be supported with Photos
of the damaged plant(s) as packed/unpacked, the box if damaged, the packing materials and any documents.
You must return an item in the same condition as it was received, not used or altered in any way.
You must also include, in the same condition as it was received:
All original packaging such as boxes, bags, tags, and UPCs
Accessories such as cords and remote controls
Certificates, manuals, warranty, and rebate cards
"Free gifts" or bonus items
All items included in a bundle
Make sure you follow these guidelines. If you don't, you may be subject to a range of actions, including limits
of your buying and selling privileges and suspension of your account.
I am very reasonable and understanding, anything can happen to small plants in transit, for this reason uninsurable.
The expense to send it to you is most of your payment. To send any replacements, I try to piggy back with your next order.
Replacement is not an option for CUSTOMS SEIZURE.
ALL OF MY ITEMS ARE SHIPPED USDA CERTIFIED WITHIN THE U.S. - USDA and USPS fees
are included in the actual cost of shipping and Handling.
Please do not leave a 1 or 2 in my detailed seller ratings for postage fees or any
reason really because I will block you from any further purchases.
Please contact me before eBay if you have any issue. I am the one
who can help you. Do not open any case for any reason really because I will block you from any further purchases.
I ship items the best and least expensive option. These are coming from Hawaii.
The only thing inexpensive here in Hawaii are my items!! I do ship all my items promptly via best method. If you feel
like the combined shipping fee is wrong, please wait to be invoiced and check back with me! I value your business and
will work diligently to keep you satisfied. I am very generous and reasonable with reasonable people, just ask.